Zambia National Commercial Bank PLC

(63)

About

ZANACO BRIEF PROFILE


HISTORY

Zambia National Commercial Bank Plc (ZANACO) was established in 1969 to serve the financial needs of the Zambian economy and it has since evolved into a leading Bank nationwide. In 2007, GRZ sold a 49% stake in the Bank to Rabo Development B.V a subsidiary of the Cooperative Central Raiffeisen-Boerenleen Bank (Rabobank) of Netherlands.


Subsequently, Rabo Development sold a 3.41% stake to Lizara Investments Limited, a nominee of the Zambia National Farmers Union (ZNFU), following the Bank’s initial public offering in 2008.


The Bank remains majority-owned by Zambians and it thus considered “citizen owned”. The relationship Rabobank enables Zanaco to benefit from technical assistance and best practices in various areas of banking.


OUR CUSTOMERS

In our quest to meet customer expectations Zanaco’s strategic focus has been centered around improved service delivery. Guided by our Vision, Mission and Values, we are determined and committed to ensuring that we not only meet the expectations or our over 978,000 customers who cut across the Personal, Corporate, Government, SME and Agriculture sectors, but exceed them.


Innovation and sustainability for us means doing things better and smarter, driven by the needs of our customers; it means making efficient use of our resources and empowering the customer with financial services and products that help them attain their goals and aspirations.


OUR PEOPLE

Our members of staff are number one resource. We are proud of our 1,361 dedicated, inspired and motivated staff who drive our agenda. Zanaco is the largest employer in the Zambian banking sector.


To ensure we maximize output and get the best of our employees, we invest in training and ensure we take good care of their well being.

Reviews

4.5
from 63 reviews
"Very wonderful experience and highly educational "
- Christopher
"Wow! Excellent delivery. Very well organised. Just appealing that this gesture can be extended to small businesses too, aside Corporate."
- Mylica
"More time should have been allocated for the breakaway sessions and we should have been forewarned about the teams so that you have also taken note of the actual participants in the breakaway group. Further, after lunch should be for more involving activities eg the breakaway or a fired up presenter like Vusi or the SA lady. We lost concentration as we were tired for the last presenters. Lots of people left during their presentation when there was so much value in what was being shared. "
- Anonymous
"Beyond expectation!!"
- Ian
"Thank you for the well organised event.Bravo! The hospitality were excellent ,the presenters and the food was great.Wishing you the Best in Conferences to come ."
- Namate.

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